Hamaca Coral By Hilton All Inclusive

By All-Caribbean User from New York, NY • A 5 Star Hilton No WAY!!!!!!!!!!!!

Overall Rating: 4   Location [4] • Room [2] • Service [2] • Value [4]

The Cons: How can a corporation such as Hilton brand its name for a fee to Coral and let Coral run the hotrel? Basically Coral is a corporation that is in business to maximize its profits and cut its costs. Thats why the food is absolutetly Horrible! Their is virtually no service at all if you try calling you get transfered to a voice mail or hung up on.
The rooms are large make sure you get an ocean view but defiantely not the cleanest. They charge like $6 a minute for phone calls for the week

HILTON NEEDS TO STEP IN AND DO SOME QUALITY CONTROL OF THIS RESORT!
The beach is absolutely unbelievable and it has sooo much potential but needs to be managed and owned directly by Hilton. If not this Hotel will continue damiging the Hilton Brand Name!
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By All-Caribbean User from New York • A realistic review

Overall Rating: 8   Location [8] • Room [8] • Service [10] • Value [8]

I thought the Hamaca Coral by Hilton was nice and we enjoyed our trip.
I would recommend this hotel people looking to sit on the beach and relax, or families with younger children. For more active individuals, I would recommend this hotel for about 3-4 days at the most, then I would suggest transfering to another Coral for a change of scenery.

Things I liked:
-Service: The staff was exceptional. Always friendly and helpful.
-The beach. Nice protected area, great for kids. Wonderful beach activities (the Chocolate Friends) included aerobics, windsurfing, sailing, volleyball, beach games, dancing lessons. Nice bar near the beach and a small pool.
-Location: the hotel is only about 15 minutes from the main Santa Domingo airport--taxi only cost $20-$25 US dollars each way. Also, we were able to go into Santa Domingo for activities without an extensive drive.
-Security and cleanliness: There was adequate security, included posted guards thoughout the complex at night and there were very few locals on the complex. There was always staff cleaning the grounds and our room service was adequate.
-Spa: we got several massages and thought they were well worth the price!

Things that could be improved:
-We stayed for a week and got tired of the food towards the end of our stay. In particular, the beach food was the same every day.
-We felt there were quite a few "additional" expenses: the lock rental for the room safe ($3 per night and you had to get it for the entire time you were there); we lost a wrist band while windsurfing and were charged $15 to replace it; internet access was available, but of course at an extra charge of $5 per half hour or $8 per hour; to charge to use the phone from our room was very expensive, however there was only one pay phone which was located in the main lobby and there was always a line.
-We felt we were being hounded to spend more money. Mostly for the banana boat rides and snorkling, but also the vendors that are allowed on the complex were very aggresive and also very expensive. We had to walk past them every time we went between our room and the restaurants or beach and got really sick of it.
-There is a game called Progressive Roulette in the casino. It is not run by the casino, but is rented space and is not subject to any rules. It is a known scam and would certainly ruin any vacation since there is no way to win and the stakes get very high quickly. DO NOT PLAY THIS GAME!!
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By • It was Awsome

Overall Rating: 10   Location [6] • Room [6] • Service [10] • Value [6]

I loved this place, the food was great the vairity they had was great. The service was good to many people helped you out in many things. They're were many activities to do and keep yourself entertained. They also had a club that was great to enjoy your night. I don't think that the pools were that full of people, and if you go to a pool you don't go to be quite you go to have fun so you have to make noise.
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By All-Caribbean User from england • We are looking forward to going back!

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [10]

We got married here in 1997 and plan to return in 2007 to celebrate 10 blissful years. The staff were very helpful and we had no bad experiences. Top hotel *******
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By All-Caribbean User from Long Island New York • i loved it!!!

Overall Rating: 10   Location [8] • Room [10] • Service [8] • Value [10]

this was sucha good vacation trip ive had. im reading all the reviews now and its totally different. i loved it so much. the service was awesome and eveyrone was so friendly there and the people braiding hair do such a good job.. i recomend this vacationing hotel to everyone
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By mysticjoy2000 from South Plainfield, NJ • Great service and beach

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [10]

We stayed at the Hamaca Coral by Hilton and were pleasantly surprised. The staff were outstanding and the rooms were lovely. We had an ocean view and the beach was gorgeous. I had read some not so great reviews and was nervous but I was quickly put at ease when I looked at the beautiful grounds. The only thing that bothered us were the vendors that were in front of the theatre. They were a little more aggressive than I like.
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By All-Caribbean User from miami fla • i will be happy next month when i see my best place in the world ..I pray for that day!!!!!!!!!!!!!!!!

Overall Rating: 10   Location [10] • Room [10] • Service [10]

i like the way room was always clean and neat also how close i was to the beach and the city overall i love it i have been there 5 times i love it!!!!!!!!!!!!
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By • I will go back

Overall Rating: 6   Location [8] • Room [8] • Service [8] • Value [8]

I love everything, the people the food the service, the hotel room is awsomw is close to downtown
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By tatisedwin71 from puerto rico • the hotel was nice

Overall Rating: 6   Location [8] • Room [6] • Service [4] • Value [4]

the most thing i like about the hotel was the bufette of the resturant. the thing i dint like was th room i got .becuas it dint had no view at all.and in the balcony there was a daed big rat.i call housekiping 5 times to remove the rat. but the waiters of the rest. are very five star.
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By All-Caribbean User from New York, NY • A great 2.5 star resort

Overall Rating: 6   Location [8] • Room [4] • Service [4] • Value [6]

I stayed for a week in July and I didn't really enjoy my stay for the following reasons. I don't recommend this place to stay in July. I overheard that it's better to stay there in the winter months.

Food
Very salty... lots of flies and mosquitos... some mornings the tables smelled like wet rags. The Cuban Restaurant was the best (it even has AC), but the wait is quite painful.

Drinks
Free but watered down. Ask for disposable plastic cups. They hardly clean the cups. Some people got sick. I wonder why.

Pools
The Garden Pool (the larger one) was crowded and noisy... The water by the late afternoon didn't have enough chlorine in my opinion.

Beach
Was nice. Perhaps, this is why I keep going back to this place, but I am going to look around. There were so many flies. The hotel should do something about the bugs and the birds... very dirty...

Room
A great 2.5 star room. Don't expect more and then you'll be fine. AC worked but the filter could use a change. The walls are thin, however. I learned a lot about my next door neighbors. I really didn't need to hear all that stuff.

The star rating should be adjusted. Hilton for their name sake should pay more attention to this property. It's a great 2.5 star hotel/resort. Maybe a 3 star resort in the winter months. Definitely a 2.5 star in July.
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