Sandals Montego Bay All Inclusive

By K & J Robertson from Shelbyville, KY • Disappointed and Unimpressed - Don't go!

Overall Rating: 1    • Room [2] • Value [1]

We will never stay at another Sandals Resort again

We were very disappointed to find that at Sandals Montego Bay none of the restaurants, nor lobby, nor bars were air conditioned, although 2 of the restaurants were advertised as being so. After a day in the sun, it was miserable to have to sit in dress clothes (most required long pants, collared shirts) and wipe sweat from your brow as you waited sometimes 20-30 minutes between courses for your l... [more]ukewarm meal to be served.

The rooms were air conditioned, although the air conditioner required your room key to be inserted to work, so again, after a day in the sun, you returned to a hot room, which cooled down in time for you to pull your key out and eat dinner, returning again to a hot room.

We paid extra for a personal jacuzzi in our room - which turned out to be nothing more than some jets on our bath tub (did I mention the bathroom was not air conditioned at all, but instead had open vents allowing the outside air in at all times). I don't know about you, but I find nothing romantic about sitting in a hot bathroom in a "whirlpool" bathtub next to a toilet.

We also paid extra for a 'suite', but the room was very small. Our 'sitting area' was nothing more than 2 chairs and a small round table, which you had to pull away from the window in order to close the curtains.

Twice we entered our room during the day during maid service to find the door wide open, allowing bugs in the room so our nights were spent swatting at bugs and sweeping snails out the door.

The beautiful beach shown in the brochures and on the website was also deceiving as it did not include the rafts, lounge chairs, paddle boats or towel huts taking up most of the beach.

The food was horrible. We do not eat meat, so we ordered fish fillets twice to choke on fish bones both times and resorted to eating only vegetables which consisted of cabbage, peas and potatoes. With so little variety, a week goes by very slowly when you're hungry the whole time and forget about buying snacks in the gift shop, a bag of chex mix was $6.00.

Also, while we had pictured a relaxing day on the beach, napping in the sun - instead there was constant screaming over a microphone from the staff encouraging vacationers to enter the beer drinking contest or to play in a volleyball game with the play by play announced over the microphone. (when the volleyball court was only 10 feet away from the beach).

If you want a vacation where you can drink all you want, don't mind the sweltering heat, don't mind eating burgers on the beach where the flies are abundant and someone screaming on a microphone all day, then this is the place for you.
However, if you plan on relaxing in the sun, cooling off in the evening and experiencing fine dining - then keep looking, you won't find it here.

We stayed at a Riu resort in the Bahama's last year and found the experience delightful, restful and relaxing. We'd hoped for the same or better this year in Jamaica at the Sandals Montego Bay resort after reading the brochures and visiting the website and were willing to pay the higher price for it, but instead were let down. We will never stay at another Sandals Resort again.
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By All-Caribbean User from Columbus,OH. • Wanting to come back ! ! ! !

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [10]

My wife and I stayed for one week and to be honest it was just too short. The food was very tastful, the service was top notch, room and scenery was great! We had the concierge service and it was well worth it. They were so helpful, professional, and made our stay that much easier. The resort itself was clean, had plenty of activities to do, and the beach was beautiful. The nightly entertainment w... [more]as fun and enjoyable. The play makers helped us enjoy our stay with lots of fun and laughs! The staff was always friendly and helpful.We liked our tour with Dalton,our windsurfing lesson,our laughs with C.J.,Andrea,Toni,Chris,Jason and the rest of the play makers. Two thumbs up. [less]
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By unforgettabledesignslap from Lexington, NC • Loved It!!!

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [10]

One of the most romantic places, that I know of. I didn't want to come home! Hospitality was great!!! They had some of the best food, and the evening entertainment kept you busy. The people working there were friendly and very helpful. Would love to go back there someday.
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